It is important to fill all three boxes.
The first box will provide the only means of locating the problem. It will
be read by a human and the grid reference will by transferred to a database
so that the point can be located on the map. A GPS reading would be sufficient.
It is preferable that the grid reference is accurate to 6 decimal places,
e.g. 51.999999, 0.999999. However, if there is no possibilty of mistake an
OS grid reference in the form SU999999 might suffice but would be much less
accurate.
The second box should provide sufficient information to tell us what the problem
is and what needs to be done. If you have a photograph this can be posted
to an online service and you could provide a link.
The third box is only to make the process seem friendly. Your name will never
be shown anywhere.
The two links below show how to find a position using Google Maps (preferred).
Click here to see a short video of the process using Google Maps
Click here to a see a web page of words and screen shots of that process
The two links below show how to find a position using Streetmap.
Click here to see a short video of the process using Streetmap
Click here to a see a web page of words and screen shots of that process
Whether you use Streetmap or Google Maps is matter of preference. Streetmap shows all the footpaths in the same way as the OS maps but is more difficult to zoom accurately to the exact location. Google Maps allows very precise zooming but doesn't help by showing our Rights of Way. I have found that if the location is in open ground Google Maps is fairly easy to use to find a footpath but it can be quite tricky when the path is obscured by trees or other features.